Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Next up in the FabCon + SQLCon recap series: The roadmap for Microsoft SQL and Maximizing Developer experiences in Fabric. All sessions are available on-demand after the live show. Register now

Reply
codywatson
Advocate I
Advocate I

User Can't Be Added to Group

I have added a user to a PowerBI group, and they have signed up to PowerBI through the email invite. Upon logging in, they do not have access to the PowerBI group.

 

If I look in the group administration panel, I can see that the user's status is still showing that the email invite has been sent. If I attempt to remove the user, using the 'x' next to their name, and press save, the user returns once I open the group administration panel again - in the same invite-only state.

 

If I remove the user, and re-add them, PowerBI recognizes them and their account, and the user appears to be added successfully. When I press save, the user still returns once I open the group administration panel again - once again in the invite-only state.

 

In summary: I have invited a user, they have signed up, and yet they cannot access the PowerBI group to which I have added them. I cannot get them to be properly added to the group.

 

If I remove and re-add the user without saving in between, I get the following error:

 
Something went wrong.
Couldn't update the group
Activity IDbf732bc3-690e-4562-89b5-2f88f310d424
Request ID33d3f72f-9e19-7556-f6ea-6749942c1366
Status code400
TimeWed Feb 03 2016 10:36:46 GMT-0800 (Pacific Standard Time)
Version13.0.800.375
Cluster URIhttps://wabi-west-us-redirect.analysis.windows.net

 

2 REPLIES 2
sweiss
New Member

I have this same issue with a couple of our company users. How do I resolve?

MojoGene
Post Patron
Post Patron

I am running into the exact same problem adding members to my organization's group. It has been an enormously frustrating process.

 

Did you ever find a solution?

Helpful resources

Announcements
New to Fabric survey Carousel

New to Fabric Survey

If you have recently started exploring Fabric, we'd love to hear how it's going. Your feedback can help with product improvements.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.

March Power BI Update Carousel

Power BI Community Update - March 2026

Check out the March 2026 Power BI update to learn about new features.