Forum Discussion
Kaycee
2 years agoAdvocate I
User Account from Identity Provider Does Not Exist In Tenant
Hi all, I have a business who shares it's Power BI reports with Sales Reps who are all external to the business. This has mostly been fine using external emails from a variety of tenants. Howev...
- Anonymous2 years ago
Hi Kaycee ,
This error can be caused by the following:
- Cause 1: Used unsupported account type (multitenant and personal accounts)
- Cause 2: Used the wrong endpoint (personal and organization accounts)
- Cause 3: Signed in to the wrong tenant
- Cause 4: Guest user wasn't invited
- Cause 5: App requires user assignment
- Cause 6: Tried to use a resource owner password credentials flow for personal accounts
- Cause 7: A previously deleted user name was re-created by the home tenant administrator
Please refer to the document about the solutions.
Best Regards
Community Support Team _ RongtieIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
2 years agoNot applicable
Hi Kaycee ,
This error can be caused by the following:
- Cause 1: Used unsupported account type (multitenant and personal accounts)
- Cause 2: Used the wrong endpoint (personal and organization accounts)
- Cause 3: Signed in to the wrong tenant
- Cause 4: Guest user wasn't invited
- Cause 5: App requires user assignment
- Cause 6: Tried to use a resource owner password credentials flow for personal accounts
- Cause 7: A previously deleted user name was re-created by the home tenant administrator
Please refer to the document about the solutions.
Best Regards
Community Support Team _ Rongtie
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.