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Kaycee's avatar
Kaycee
Advocate I
2 years ago
Solved

User Account from Identity Provider Does Not Exist In Tenant

Hi all,   I have a business who shares it's Power BI reports with Sales Reps who are all external to the business.  This has mostly been fine using external emails from a variety of tenants.  Howev...
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi  Kaycee ,

    This error can be caused by the following:

    • Cause 1: Used unsupported account type (multitenant and personal accounts)
    • Cause 2: Used the wrong endpoint (personal and organization accounts)
    • Cause 3: Signed in to the wrong tenant
    • Cause 4: Guest user wasn't invited
    • Cause 5: App requires user assignment
    • Cause 6: Tried to use a resource owner password credentials flow for personal accounts
    • Cause 7: A previously deleted user name was re-created by the home tenant administrator

    Please refer to the document about the solutions.

    Error AADSTS50020 - User account from identity provider does not exist in tenant - Active Directory | Microsoft Learn

     

    Best Regards
    Community Support Team _ Rongtie

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