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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Usage metrics - no data (new workspace)

Hi all, Last week I created a new workspace including one report. This report has been shared to and viewed by external accounts. Also internal users have viewed the report. Yet when I look at the...
Need Help
  • GilbertQ's avatar
    GilbertQ
    5 years ago

    Hi Anonymous 


    When you first enable the View Metrics it can take up to 24 hours for the metrics to appear. There after it will be refreshed daily.

     

    If you recently enabled this wait until tomorrow to see what happens?

ctowery's avatar
ctowery
Icon for Helper I rankHelper I
5 years ago

I am getting the same results as Anonymous . However, my report is widely viewed and has been active for years now.

The workspace was upgraded to modern 6-12 months ago. In fact, this new usage metrics report was used back in November for a usage audit. How can the usage be out of date now?

Of the 10 reports in this workspace, 8 show usage data and 2 do not.