Usage metrics is not updating

[raassd]

Hi,

I have created an usage metrics but it is not getting updated, please help how can I set it up.

Thanks !

[v-yueyunzh-msft · Accepted solution]

Hi, @raassd

According to your description, the useage metrics you created did not refresh the data. Right?

You can check the following aspects:

(1)When you first launch the usage metrics report, Power BI automatically creates a Usage Metrics Report dataset. The usage metrics report relies on that dataset. Power BI then refreshes this dataset daily. Although you can't change the refresh schedule, you can update the credentials that Power BI uses to refresh the usage metrics data.If you want to refresh this dataset yourself, you can try using the REST API.

(2)If dataset owners in your workspace leave, are no longer a part of your organization, or if the credentials expire, the datasets may become stale and refreshes may fail. In such cases, you can use the following procedure to take over a Usage Metrics Report dataset and update the credentials.

1. Open the workspace that contains the report for which you want to update the Usage Metrics Report dataset.

2. In the gray header bar at the top, select the Settings icon, then select Settings.

3. Switch to the Datasets tab.

4. Select the Usage Metrics Report dataset.If you aren't the current dataset owner, you must take over ownership before you can update the data source credentials.

5. Select the Take over button, then in the Take over dataset settings dialog box, select Take over again.

6. Under Data source credentials, select Edit credentials.
7. In the Configure Usage Metrics Report dialog box, select Sign in.

                  

        8.Complete the sign-in sequence and note the notification that the data source was updated successfully.

   You can refer to the following documentation: 

   Monitor usage metrics

   REST_API_REFRESH 

Best Regards,

Aniya Zhang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

[wturnermarquis]

I have updated the credentials but it still won't automatically restart the refresh schedule.

And without access to the semantic model I cannot trigger it myself.

How am I meant to restart the schedule??

[raassd]

@Greg_Deckler ,

Thanks for your reply,

I dont have my solution for my problem in the above link.

I dont have permissions to raise the compliant ticket.

Thanks !

[Greg_Deckler]

@raassd You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".