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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Usage metrics are blank

Hi all, For this only one report in my app workspace, the usage metric always returns Blank value. I am constantly checking the report so the views should not be blank. The other reports in my wor...
Need Help
  • Anonymous's avatar
    Anonymous
    8 years ago

    I have created ticket with MS Support.

    Response I received: 

     

    The issue is due to SQL Timeout in our North Europe cluster. I have checked with the PG team for ETA to fix this issue. Fix will be deployed in first week of January 2018.

     

    Regards,

    Mannu

Anonymous's avatar
Anonymous
Not applicable
8 years ago

No the report does not have any associated dashboard.

v-huizhn-msft's avatar
v-huizhn-msft
Icon for Microsoft Employee rankMicrosoft Employee
8 years ago

Hi Anonymous,

We have reported the similar issue internally. The ICM is 52229904. We will post the update if there is any solution.

Best Regards,
Angelia

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Thanks. That seems to happen with all the new reports that I uploaded into workspace, not only to that particular report. Usage metric for the old ones still work just fine.

    • v-huizhn-msft's avatar
      v-huizhn-msft
      Icon for Microsoft Employee rankMicrosoft Employee
      8 years ago

      Hi Anonymous,

      You're welcome, I am glad to help you, we are waiting the updata information. Could you please mark the useful reply as answer? So that more people will get helpful information easily.

      Thanks,
      Angelia

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      We too are experiencing exactly the same issue.

       Usage statistics can be viewed for older report !!!!

       

      However, usage metrics is not shown for the report that was published last week using November 2017 update.

      Report was published on the same day, the app workspace was created.

      Power BI Data center is located in North Europe (Ireland)

      There are no dashboards and no other datasets/ content in this app space.

       

      Tried similar action by creating another workspace and sharing with other users.

      However, it doesn't seem to work.

       

      • constantijn77's avatar
        constantijn77
        New Member
        8 years ago

        I got the same problem.

         

        Saving the dashboard with another name and publish it does  not work (I also pinnend the report to a new dashboard).

         

        With earlier dashboards I did not have any problems.