Usage metric report not generating

[Anonymous]

Hi All, While trying to generate Usage metric for reports from one particular workspace it is giving below attached error.

If I try to see the datasets then below error is shown for Usage Metric dataset. 

None of the reports from this particular workspace is generating usage metric report. If I publish the same report in another workspace then the usage metric is generated fine.

Can someone help?

[Anonymous]

@Anonymous Following are the consideration while generating a usage metric report-

1. You can only see usage metrics for content you own or have permissions to edit.

2. Usage metrics is a Power BI Pro feature.

3. Admins can turn off this feature for their organization. Contact your admin to see if this is the case.

4. You need to view the content in your workspace, from within that workspace, at least once. If there are no views of the content from the workspace itself at least once, data isn't correlated from the application views in the Usage Metrics Report.

[Anonymous]

Hi Nikhil,

I'm the admin on the workspace

Workspace is on Premium capacity

At tenant it is not disabled as usage metric is getting generated fine for other workspaces

The content from this workspace is being access daily since it is a prod workspace and end users are using the report/app.

Can you suggest if the existing old usage metric dataset can be deleted so that a fresh new one can be created. Or any other fix to resume its refresh.

[Anonymous]

HI @Anonymous,

As the document said, power bi will turn off the refresh and transform them into 'inactive' if these contents not interact for two months.

You mentioned this report has been accessed daily, did the source report that usage metrics traced also been viewed in recently two months? I think your scenario may be related to it.

Configure scheduled refresh#scheduled-refresh 

Regards,

Xiaoxin Sheng