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QuazarP
Frequent Visitor

Usage Metrics error only when looking at My Workspace

Any one else have this issue happen? I can not create/open a usage metrics report in "My Workspace" but I am able to create/load them for reports in other workspaces in the tenant.  I recieve the following error when I try to do it in the report or in the workspace:

Something went wrong

We're having trouble loading usage metrics right now.

  • Status codeGroupNotAccessible
  • TimeTue Mar 05 2024 14:54:34 GMT-0500 (Eastern Standard Time)
  • Service version13.0.22683.83
  • Client version2402.2.18047-train
5 REPLIES 5
v-yetao1-msft
Community Support
Community Support

Hi @QuazarP 

There has been no feedback from other users about this issue. I have selected the report inside My workspace and generated the corresponding usage metrics. Were you able to generate usage metrics properly before? 

Recording 2024-03-06 at 08.06.09.gif

 

Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

I have encountered a somewhat related issue with My workspace. A month ago I took usage metrics like I used to do for a long time using the ellipsis button and clicking "Open usage metrics", which is still visible in other workspaces. But very recently the "Open usage metrics" option has disappeared from My workspace.

 

Options available in My workspace:

 

My workspace options.jpg

 

 

 

 

 

 

 

 

 

 

Options available in other workspaces:

 

Shared workspace options.jpg

I am going through the same steps, but I recieve an error if I do it in "My Workspace". 
I dont get an error if I do it in other workspaces.

lbendlin
Super User
Super User

What are you trying to achieve?  Remind yourself how you used your own workspace?

I have shared a protype of a report to a group of users.  I am trying to confirm if the users are actually using the report.  This will allow me to have more information when I discuss the report with the audience.

The question is why I am able to open/create Usage Metric reports in workspaces but not "My Workspace".

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