Forum Discussion
Usage Metrics are not working properly
Hi AlanAr ,
As of this moment, the support page states that:
Power BI Customers viewing Usage Metrics for reports located in classic Workspaces may see data not reflecting the latest usage. This issue is isolated to the following clusters: North Europe, North Central US, US East 2, Australia Southeast, UK South, and West US. As a workaround customers can upgrade their Workspace to Modern Workspace and access the new version of Usage metrics reports. Engineers have identified the root cause and mitigation efforts are expected to complete by EOD 08/23/2020.
If this has been happening for a while, I suggest that you create a support ticket.
I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!
Super UserHi AlanAr ,
As of this moment, the support page states that:
Power BI Customers viewing Usage Metrics for reports located in classic Workspaces may see data not reflecting the latest usage. This issue is isolated to the following clusters: North Europe, North Central US, US East 2, Australia Southeast, UK South, and West US. As a workaround customers can upgrade their Workspace to Modern Workspace and access the new version of Usage metrics reports. Engineers have identified the root cause and mitigation efforts are expected to complete by EOD 08/23/2020.
If this has been happening for a while, I suggest that you create a support ticket.
I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!