Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
AnneM
New Member

Usage Metrics Reports - some users not being counted.

‎12-09-2023 11:02 PM

Hello

 

We have a problem with some users of power bi reports not appearing in the Usage Metrics Reports, even though these users use the reports frequently. All employees are users of the reports and have user IDs (more than 2000 users), and I expect everyone to appear in the User Metrics Reports.

 

Does anyone know what could be the reason why some users do not appear in the Usage Metrics Reports?

 

kind regards

Anne M.

Labels:
Message 1 of 3
437 Views
1 ACCEPTED SOLUTION
aj1973
Community Champion
Community Champion

‎12-10-2023 09:01 AM

Hi @AnneM 

Usage Metrics Reports are not always accurate

aj1973_0-1702227593783.png

https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-usage-metrics

For more consistency you might want to build your own report using REST APIs

 

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

View solution in original post

Message 2 of 3
389 Views
2 REPLIES 2
AnneM
New Member

‎12-15-2023 02:08 AM

Thank you Amine! It seems logical, but I have not investigated and testet solution yet.

Message 3 of 3
353 Views
aj1973
Community Champion
Community Champion

‎12-10-2023 09:01 AM

Hi @AnneM 

Usage Metrics Reports are not always accurate

aj1973_0-1702227593783.png

https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-usage-metrics

For more consistency you might want to build your own report using REST APIs

 

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

Message 2 of 3
390 Views

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

View All