Forum Discussion
Usage Metrics Report not Updating
Hi. I recently published a dashboard and wanted to see who are the current users viewing it, as well as the daily traffic. I went to usage metric report but the data only has until Sep 10. I published the data Sep 9. Users have been accessing the dashboard since Monday Sep 12, but they are not reflected in the usage metrics report. Any one knows what could be the issue?
Seems to be happening to others. You need to manually refresh it using the Power BI Rest API
Invoke-PowerBIRestMethod -Url "https://api.powerbi.com/v1.0/myorg/groups/$workspaceid/datasets/$datasetid/refreshes" -Method Post -Body $bodyHonestly, I'd raise a support ticket on this. The refresh seems to be a bit flakey in some cases.
3 Replies
- edhans
Community Champion
Seems to be happening to others. You need to manually refresh it using the Power BI Rest API
Invoke-PowerBIRestMethod -Url "https://api.powerbi.com/v1.0/myorg/groups/$workspaceid/datasets/$datasetid/refreshes" -Method Post -Body $bodyHonestly, I'd raise a support ticket on this. The refresh seems to be a bit flakey in some cases.
- tropicFrequent Visitor
can you show how to send a ticket to power bi or at least how to refresh it manually?
- edhans
Community Champion
You can open a ticket at the bottom of this page https://powerbi.microsoft.com/en-us/support/