Forum Discussion

monicaliou's avatar
monicaliou
New Member
1 year ago
Solved

Usage Metrics Report Showing Incorrect Page Views After 08/23/2025

Hello,   I’ve noticed an issue with the Report Usage Metrics. Starting on 08/23/2025, the Page Views per day dropped to unusually low values, even though no dashboards were removed and user activit...
Need Help
  • tayloramy's avatar
    tayloramy
    11 months ago

    hi monicaliou 


    I have recieved a reply from Microsoft, and it seems the best way to fix this is to delete the usage metrics semantic model and re-create it. 

    1. Open the target workspace in the Power BI service.
    2. Navigate to Workspace Settings → System Storage → Usage Metrics Report → Delete.

      • Refer to the screenshot below for visual guidance.

         

    3. Refresh the Power BI page.
    4. Reopen the target workspace, click the three dots next to the report, and select Usage Metrics Report. A new report will be generated.

    5. Check the refresh timestamp at the bottom of the newly created Usage Metrics report. And the Usage metrics report will update automatically.


       

    Note: Deleting the Usage Metrics report will not remove any underlying data. To perform this action, you must have either Contributor or Admin access to the workspace. You can verify your access level by selecting Manage Access, located next to the workspace settings.


    If you found this helpful, cosnider giving Kudos. If I solved your problem or answered your question, mark this post as a solution. 
    Proud to be a Fabric Community member 

tayloramy's avatar
tayloramy
Super User
11 months ago

hi monicaliou 


I have recieved a reply from Microsoft, and it seems the best way to fix this is to delete the usage metrics semantic model and re-create it. 

  1. Open the target workspace in the Power BI service.
  2. Navigate to Workspace Settings → System Storage → Usage Metrics Report → Delete.

    • Refer to the screenshot below for visual guidance.

       

  3. Refresh the Power BI page.
  4. Reopen the target workspace, click the three dots next to the report, and select Usage Metrics Report. A new report will be generated.

  5. Check the refresh timestamp at the bottom of the newly created Usage Metrics report. And the Usage metrics report will update automatically.


     

Note: Deleting the Usage Metrics report will not remove any underlying data. To perform this action, you must have either Contributor or Admin access to the workspace. You can verify your access level by selecting Manage Access, located next to the workspace settings.


If you found this helpful, cosnider giving Kudos. If I solved your problem or answered your question, mark this post as a solution. 
Proud to be a Fabric Community member