Usage Metrics, Ownership Workspace

[sjelting]

Hello,

for some workspaces, the usage reports stopped updating. Probably because the owner of the workspace is not reachable anymore. How can i solve this? Is there a way to move ownership of a workspace without creating a new one (thats not an option, because customers use those reports already).

[amustafa · Accepted solution]

Yes, your global admin can add you as a owner to the workspace and then you'll be bale to see the usage metrics.

[amustafa]

From your screenshot, you are not the global admin, else you would see something like this.

[sjelting]

so what can i tell the global admin to fix this issue? does he need to and can he make me owner of a workspace? or something else?

[amustafa]

From Power BI service admin portal https://app.powerbi.com/admin-portal you can select Workspaces from left then check Access and add yourself to it as Admin

[rivs]

Good morning,
I have the same problem...how to become or how to activate global administrator please?

[sjelting]

p.s. i am already admin, but the usage metrics dont update in the workspaces i am not the owner of.

[sjelting]

where?

do i need to be a capacity admin for that?