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Anonymous's avatar
Anonymous
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4 years ago
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Usage Metrics Not Updated in New Report Setting

Hello,   I am not seeing the usage report data being updated when "New usage report" is turned on. Usage data is updated in the classic version but can someone help me get it updated in the New rep...
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  • v-easonf-msft's avatar
    v-easonf-msft
    4 years ago

    Hi, Anonymous 

    It refers to the fact that it may take up to 24 hours for new usage data to be imported.

    If you select "View dataset" and receive the message "Sorry, we can't find the data set", this is normal. Because the dataset ’Usage Metrics Report‘  cannot be found under the 'Workspaces'-> 'Datasets'.

     

    Make sure you are the owner of the relevant dataset first, then edit credentials and sign in you account again.

    If it doesn''t  work, you may need to delete and recreate the Usage Metrics report.

    https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-modern-usage-metrics#troubleshoot-refresh-issues 

     

    Best Regards,
    Community Support Team _ Eason

     

     

v-easonf-msft's avatar
v-easonf-msft
Icon for Community Support rankCommunity Support
4 years ago

Hi, Anonymous 

It's important to understand that differences can occur when comparing the improved usage metrics report with its predecessor. For more details, please refer to Monitor usage metrics in the new workspace experience (preview) .

 

Q: The data doesn't seem up to date. A: Note that it might take up to 24 hours for new activity data to appear in the usage report.

If you suspect data consistency or refresh issues, it might make sense to delete the existing Usage Metrics Report dataset. Then you can run View Usage Metrics again to generate a new dataset with its associated improved usage metrics reports.

 

Best Regards,
Community Support Team _ Eason