Forum Discussion
Usage Metrics Issue not showing all users
Hi Anonymous,
I think you need to take a look at limitations document of usage metrics feature first:
Usage metrics for dashboards and reports
Considerations and limitations
Q: I can't run usage metrics on a dashboard or report
A: You can only see usage metrics for content you own or have permissions to edit.
Q: Will usage metrics capture views from embedded dashboards and reports?
A: Usage metrics currently does not support capturing usage for embedded dashboards and reports, including the user owns data flow, the app owns data flow and the publish to web flow. In those cases, we recommend using existing web analytics platforms to track usage for the hosting app or portal.
Q: I can't run usage metrics on any content at all.
A1: Admins can turn off this feature for their organization. Contact your Admin to see if this is the case.
A2: Usage metrics is a Power BI Pro feature.
Q: The data doesn't seem up-to-date. For example, distribution methods don't show up, report pages are missing, etc.
A: It can take up to 24 hours for data to update.
Q: There are four reports in the workspace but the usage metrics report only displays 3.
A: The usage metrics report only includes reports (or dashboards) that have been accessed in the past 90 days. If a report (or dashboard) does not show up, likely it hasn't been used in more than 90 days.
Regards,
Xiaoxin Sheng
Our company has 40+ power bi PRO users , all of them finished the tutorial for logged in and open a report we made, but only top 4 frequent users are listed in useage metrics. All of these users were using desktop and web browser, which is the most common enviroment for using Power BI.
Now my superviser need this usage report to prove our working performance, however the metrics report shows that only BI editors and my superviser are viewing these report. I don't think these Q&A you listed above are good answers to the situation we encountered.
Try again.
Your use of "try again" makes me :smileylol: a little.
Potentially rudeness aside, you are correct in that the usage metrics seem to be very limited. People are not populating as expected.
I did find a work around. If someone is an O365 admin, they can pull an audit log of everyone who has access a Power BI report or dashboard for the last 90 days.
Thank you for this information!