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minnah06's avatar
minnah06
Regular Visitor
6 years ago

Urgent Help Requested Exporting to Powerpoint

Hi everyone. I am new to Power-Bi and would kindly need anyone to assist. I have a presentation to make soon and cannot export to power-point due to an error. Something like   Couldn't export to Po...
Need Help
minnah06's avatar
minnah06
Regular Visitor
6 years ago

Thank you so much for your kind reply Greg.

 

I posted the query on the issues forum as well. Hopefully someone may be able to assist. I have also signed up for the monthly 10 dollars pro service but every time i try to create the support ticket it says i am not a pro user even though ive signed up for the service twice already so i am not sure why.

 

Best regards

  • minnah06's avatar
    minnah06
    Regular Visitor
    6 years ago

    I managed to submit a support ticket and will have someone hopefully reach out to me soon. Thank you!

    • v-deddai1-msft's avatar
      v-deddai1-msft
      Icon for Community Support rankCommunity Support
      6 years ago

      Hi minnah06 ,

       

      Please try the following solution :

       

      1. Clear browser cache

      2 .Reduce file size.  Most of our files are under 40 MB and work fine.

       

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

       

      Best Regards,

      Dedmon Dai