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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Uploaded Report - Can't Connect Gateway

Uploaded a Power BI Report from the Desktop app to an online workspace. I already have a gateway set up with the data sources this Report is using. When I go into the dataset and try to apply the Gat...
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  • Anonymous's avatar
    Anonymous
    6 years ago

    I found a solution. It is not ideal however.

    I was keeping my Reports on OneDrive, and adding them to my Workspace through OneDrive. When I did this, the Dataset would not allow me to connect it to a Gateway.

    When I published the Report directly through Power BI Desktop, I was able to connect the Dataset to my Custom Connector in my Gateway.

    It is frustrating because this de-links the Report from OneDrive, so updating it locally will no longer result in a OneDrive refresh of the Report.

    I hope this can be solved.

GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
6 years ago
Ha ha, ok cool.

I would suggest looking for some help to make sure the connector works in the Power BI Service.
Anonymous's avatar
Anonymous
Not applicable
6 years ago

I will reach out to the people who made the sample Custom Connector, then.

  • v-deddai1-msft's avatar
    v-deddai1-msft
    Icon for Community Support rankCommunity Support
    6 years ago

    Hi Anonymous ,

     

    I would also suggest you  try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

     

    Best Regards,

    Dedmon Dai

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Still on my Pro Trial. Something to consider for if/when I upgrade my license.

      • v-deddai1-msft's avatar
        v-deddai1-msft
        Icon for Community Support rankCommunity Support
        6 years ago

        Hi Anonymous ,

         

        Have you load your custom data connector into gateway?   On the gateway settings page in the Power BI service, did you allow using custom connectors with this cluster.

         

         

        For more details, please refer to https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-custom-connectors

         

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

         

        Best Regards,

        Dedmon Dai