Unexpected Error: Can't Load Model Schema

totoalbin · ‎10-12-2017

Hello,

I would like to ask for a solution regarding this problem where everytime I open PowerBI it say's can't load model schema. On top of that. Any pbix file I open seems to be this way.

Here is a screenshot of the problem.

Screen Shot 2017-10-13 at 9.21.00 AM.png

I tried using just an excel data and still the problem is there.

Here is the error it generated:

Feedback Type:
Frown (Error)

Timestamp:
2017-10-13T01:19:45.0787000Z

Local Time:
2017-10-13T09:19:45.0787000+08:00

Session ID:
0b533511-d7b4-49d3-9d27-2d54cf41e497

Release:
October, 2017

Product Version:
2.51.4885.701 (PBIDesktop) (x86)

Error Message:
Couldn't load the model schema.

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x86 en-US)

CLR Version:
4.5 or later [Release Number = 378389]

Peak Virtual Memory:
1.05 GB

Private Memory:
256 MB

Peak Working Set:
317 MB

IE Version:
9.0.8112.16421

User ID:
a986248e-9732-42df-923a-47262e25cefb

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Snapshot Trace Logs:
C:\Users\nuser\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot887002608.zip

Performance Trace Logs:
C:\Users\nuser\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_numericSlicerEnabled
PBI_daxTemplatesEnabled
CustomConnectors

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_EnableReportTheme
PBI_SpanishLinguisticsEnabled
PBI_reportBookmarks

Disabled DirectQuery Options:
PBI_DirectQuery_Unrestricted

Cloud:
GlobalCloud

Couldn't load the schema for the database model:
Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.

Activity ID:
null

Time:
Fri Oct 13 2017 09:19:06 GMT+0800 (China Standard Time)

DPI Scale:
100%

Supported Services:
Power BI

Formulas:


section Section1;

Thank you very much for the help.

totoalbin · ‎10-16-2017

Thank you very much for the reply Simon. Actually it got fixed when I reinstalled my OS, then installed I think Internet Explorer 11 for Windows 7, then dot net framework 4.5 and then installed PowerBI.

View solution in original post

leedstark · ‎04-22-2018

I've had the same issue:

Feedback Type:
Frown (Error)

Timestamp:
2018-04-22T11:03:23.5058488Z

Local Time:
2018-04-22T12:03:23.5058488+01:00

Session ID:
1fbc34f4-c060-4b11-a2e4-5f747fd80d91

Release:
March 2018

Product Version:
2.56.5023.1043 (PBIDesktop) (x64)

Error Message:
Couldn't load the model schema.

OS Version:
Microsoft Windows NT 10.0.16299.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 461308]

Peak Virtual Memory:
34.1 GB

Private Memory:
385 MB

Peak Working Set:
504 MB

IE Version:
11.371.16299.0

User ID:
43916977-0b9b-44ab-b2d9-8afe973f7c64

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
False

Model Default Mode:
DirectQuery

Snapshot Trace Logs:
C:\Users\Walid\AppData\Local\Microsoft\Power BI Desktop SSRS\FrownSnapShot1807271150.zip

Performance Trace Logs:
C:\Users\Walid\AppData\Local\Microsoft\Power BI Desktop SSRS\PerformanceTraces.zip

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_EnableReportTheme
PBI_numericSlicerEnabled
PBI_SpanishLinguisticsEnabled
CustomConnectors
PBI_AdobeAnalytics
PBI_qnaExplore
PBI_variationUIChange
PBI_customVisualsGallery
PBI_canvasTooltips

Disabled DirectQuery Options:
PBI_DirectQuery_Unrestricted
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
125%

Supported Services:
Power BI Report Server, Power BI

Formulas:

section Section1;

shared TABLE_OT = let
Source = Oracle.Database("10.16.1.11/XE:1521", [HierarchicalNavigation=true]),
AMINE = Source{[Schema="AMINE"]}[Data],
TABLE_OT1 = AMINE{[Name="TABLE_OT"]}[Data]
in
TABLE_OT1;

shared #"AMINE TABLE_OT" = let
Source = Oracle.Database("10.16.1.11/XE:1521", [CreateNavigationProperties=false]),
AMINE_TABLE_OT = Source{[Schema="AMINE",Item="TABLE_OT"]}[Data]
in
AMINE_TABLE_OT;

shared #"AMINE TABLE_OT (2)" = let
Source = Oracle.Database("10.16.1.11/XE:1521", [CreateNavigationProperties=false]),
AMINE_TABLE_OT = Source{[Schema="AMINE",Item="TABLE_OT"]}[Data]
in
AMINE_TABLE_OT;

Molly_Malone · ‎03-09-2018

Come on Microsoft you have known about this issue for a long time now, is anyone working on a fix?

Molly_Malone · ‎11-26-2017

This is an update to my last post, i just tried creating a simple table in BI, a few columns and 15 odd rows of data, when I go to load the data I get the same error, see grab. BI Error.png

Molly_Malone · ‎11-26-2017

I keep getting the same Unexpected Error: Can't load model schema, I have tried many different files types, and turend off my VPN, do anyone know of a solution?

ScorpionKing · ‎11-15-2017

Same here. Will get the error if connected to VPN. Need to disconnect so the error will disappear problem is I can't connect to my source data if disconnected to VPN.

Thanks.

totoalbin · ‎10-13-2017

Hello,

I would like to ask for a solution regarding this problem where everytime I open PowerBI it say's can't load model schema. On top of that. Any pbix file I open seems to be this way.

Here is a screenshot of the problem.

Screen Shot 2017-10-14 at 9.47.42 AM.png

I tried using just an excel data and still the problem is there.

Here is the error it generated:

Feedback Type:
Frown (Error)

Timestamp:
2017-10-13T01:19:45.0787000Z

Local Time:
2017-10-13T09:19:45.0787000+08:00

Session ID:
0b533511-d7b4-49d3-9d27-2d54cf41e497

Release:
October, 2017

Product Version:
2.51.4885.701 (PBIDesktop) (x86)

Error Message:
Couldn't load the model schema.

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x86 en-US)

CLR Version:
4.5 or later [Release Number = 378389]

Peak Virtual Memory:
1.05 GB

Private Memory:
256 MB

Peak Working Set:
317 MB

IE Version:
9.0.8112.16421

User ID:
a986248e-9732-42df-923a-47262e25cefb

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Snapshot Trace Logs:
C:\Users\nuser\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot887002608.zip

Performance Trace Logs:
C:\Users\nuser\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_numericSlicerEnabled
PBI_daxTemplatesEnabled
CustomConnectors

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_EnableReportTheme
PBI_SpanishLinguisticsEnabled
PBI_reportBookmarks

Disabled DirectQuery Options:
PBI_DirectQuery_Unrestricted

Cloud:
GlobalCloud

Couldn't load the schema for the database model:
Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.

Activity ID:
null

Time:
Fri Oct 13 2017 09:19:06 GMT+0800 (China Standard Time)

DPI Scale:
100%

Supported Services:
Power BI

Formulas:


section Section1;

Thank you very much for reading this.

v-sihou-msft · ‎10-16-2017

@totoalbin

Did you enable VPN on your local machine?

We have seen similar the issue when enabling VPN. This issue has been reported internally, it's still fixing.

Regards,

nairarunv · ‎11-14-2017

Same issue here when using VPN. Currently running 2.51.4885.701 64-bit (October 2017), updated to 2.52.4921.581 64-bit (November 2017) and still having the same issue.

Do we have an ETA when this issue will be resolved?

totoalbin · ‎10-16-2017

Thank you very much for the reply Simon. Actually it got fixed when I reinstalled my OS, then installed I think Internet Explorer 11 for Windows 7, then dot net framework 4.5 and then installed PowerBI.

Unexpected Error: Can't Load Model Schema