Underlying data option disabled

[Pinkyccw]

I don't use Power BI much so forgive me if there's an obvious reason! 

User is reporting underlying data option disabled. 

source is confirming option "allow end users to export data with current layout, summarized data and underlying data from the service or report server" is checked. 

I've looked for an answer to why the user is having trouble with this but cannot find anything. Another user is able to select this option from the same report. 

help appreciated!

[Pinkyccw]

I've advised the user of this but the issue is that their colleague CAN select underlying data? any idea?

[aj1973]

Sorry I didn't understand!!

The export feature needs to be activated at the Admin portal level.

[Pinkyccw]

Is that set for individual users? both users are not the owners of the data. one can select underlying, one cannot. 

[aj1973 · Accepted solution]

No, it should be set for security groups. Create AD Groups

[aj1973]

Hi @Pinkyccw 

This is a permission that needs to be allowed at the Admin Portal level for security reasons

https://learn.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-export-data?tabs=powerbi-d...