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Underlying Data Shows No Data

Hey  Guys,

Need some help here.I have some reports on the power bi service and when im trying to export the underlying data the data in excel is just blank.

Please help me resolve this issue guys.

Regular Visitor

Hi Anonymous, Can you please confirm if this got fixed for you. I am having same issue with my Report in Power BI Service. Displaying blank Values when Exported Underlying Data to Excel from Power BI swervice. 


You your Inputs would be very valuable to me.


Thank you

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Hi @Anonymous ,

What datasource you have used to create the visuals in Powe BI?

Also, I want to know , which Power BI Desktop version you are using currently.


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Hi @Anonymous I am using the Version 2.71.5523 Desktop.
And i am using a sql view in the report.

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Hi @Anonymous ,

Is this behaviour is happening for some visual or any visual in your Power BI service?
Could you Please check "Show items with no data" is checked for this and it is causing the issue.


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@Anonymous It is not check and it is happening for most of the reports .
I published the my pbix file to different account which was also a pro account but there also the data was coming out as the same.

I am suspecting that it is the pbix file thats causing the issue but can't figure out why.

Community Support
Community Support

HI @Anonymous ,

I'd like to suggest you take a look at official document limitations to confirm if your scenario meets these conditions:

Export data from visualizations#limitations-and-considerations

In addition, do you confirm the export feature is enabled on your tenant? (you can check it on power bi admin portal)

Administering Power BI in the admin portal


Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
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@v-shex-msftI saw the limitations and i am sure there is no limitation regarding the expport data functionality.
and regarding the admin portal i do confirm that it is enabled in the admin portal for the whole organization.

This is what i am getting when i save it to excel.And also i am not getting the option for saving it as CSV.

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