Forum Discussion

Scott__'s avatar
Scott__
New Member
9 years ago

Undefined Administrator

Does anyone know the attribute(s) in AD that PowerBI (gateway) uses for the name display (undefined below)?  I have updated all the name fields.  It also could be a Cache issue so if you know how to refresh the cache on the gateway that might resolve the issue as well.

 

Thanks,

Scott

 

1 Reply

  • v-caliao-msft's avatar
    v-caliao-msft
    Microsoft Employee
    9 years ago

    Hi Scott__,

     

    I tried to reproduce this issue, we cannot get Undefined Administrator user on Gateway page.

     

    A lot of issues can surface when the gateway version is out of date.  It is a good general practice to make sure you are on the latest version.  If you haven't updated the gateway for a month, or longer, you may want to consider installing the latest version of the gateway and see if you can reproduce the issue.
    https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem-tshoot/

     

    Regards,

    Charlie Liao