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Not applicable

Unable to use authenticator when using Dataset preview

Tried with SSAS and MS SQL server using gateway to onprem data.

Gateway and other reports work fine




Community Support
Community Support

Hi, @Anonymous ;

When using OAuth authentication to connect to an org, the login is done on your browser (using your computer's IP address) and then it passes the session Id to the connecting service (Copado). The connecting service will use the session Id to connect to the Salesforce org, and since the IP addresses are different, the connection will be dropped. This restriction will break in theory any OAuth authentication flow, it is not Copado specific.

If you have IP range restrictions at org level, make sure you add the IP addresses mentioned in the article IP Addresses.

Bear in mind that if your user has IP range restrictions at profile level, you will need to add these addresses also to your profile.!copado-ci-cd-publication/unable-to-use-oauth-when-validating-org-credentials-due-to-a-network-issue

Best Regards,
Community Support Team _ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Not applicable

Hi Yalan


Thanks for the reply. No luck on the IP address front. Tried on prem and via VPN too.

I am able to authenticate when connecting to the PBI gateway. The issue only arrises when using dataflows/datasets



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