Unable to upload PBIX file to Power BI Service

[admbinp]

Hi experts.

I'm using my organizational account and it has been upgraded to Premium Per User recently. I tried to publish a PBIX file, size of over 1 GB, to Power BI Service but I couldn't. Power BI Desktop replied that 'the file is too large'. 

Anyone encountered this before? Having Premium Per Account license but still can't publish file larger than 1GB?

A bit of background. My account is an user in the organizational domain not the admin account. The admin account of my company still has Pro license. So basically the admin account is still on Pro plan but my account, which is an user account, is on Premium Per User. 

Is it because the admin account is not on Premium? Please help, thank you in advance. 

[v-easonf-msft · Accepted solution]

Hi, @admbinp 

I have not heard of such restrictions before.

For the issue, I would suggest you create a support ticket to let engineers look into the issue on your side.

https://powerbi.microsoft.com/en-us/support/pro/ 

Best Regards,
Community Support Team _ Eason

[admbinp]

Thank you