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Anonymous
Not applicable

Unable to upgrade to power bi embedded gen2

Hi everyone, 

 

I am trying to upgrade our power bi embedded to gen2. So, I followed the steps described in this link https://docs.microsoft.com/fr-fr/power-bi/developer/embedded/azure-pbie-create-capacity?tabs=portal%... , but when I click on update to gen2 I get this error message : "capacity update request failed. undefined" 

MicrosoftTeams-image (1).png

Does anyone know why i get this error message ? 

1 ACCEPTED SOLUTION
v-xiaoyan-msft
Community Support
Community Support

Hi @Anonymous ,

 

For such problems, there may be multiple causes:

  • The user has exceeded the amount of embed token that can be generated on a shared capacity. Purchase Azure capacities to generate embed tokens and assign the workspace to that capacity.
  • The Azure AD auth token expired.
  • The authenticated user isn't a member of the group (workspace).
  • The authenticated user isn't an admin of the group (workspace).
  • The authenticated user doesn't have permissions.
  • The authorization header may not be listed correctly. Make sure there are no typos.

 

For more detail, you can read related document as below:

Troubleshooting your Power BI embedded analytics application - Power BI | Microsoft Docs

 

Best Regards,
Community Support Team _ Caitlyn

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

3 REPLIES 3
v-xiaoyan-msft
Community Support
Community Support

Hi @Anonymous ,

 

For such problems, there may be multiple causes:

  • The user has exceeded the amount of embed token that can be generated on a shared capacity. Purchase Azure capacities to generate embed tokens and assign the workspace to that capacity.
  • The Azure AD auth token expired.
  • The authenticated user isn't a member of the group (workspace).
  • The authenticated user isn't an admin of the group (workspace).
  • The authenticated user doesn't have permissions.
  • The authorization header may not be listed correctly. Make sure there are no typos.

 

For more detail, you can read related document as below:

Troubleshooting your Power BI embedded analytics application - Power BI | Microsoft Docs

 

Best Regards,
Community Support Team _ Caitlyn

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

 

Anonymous
Not applicable

Hi @v-xiaoyan-msft,

I opened a ticket in microsoft support and they told me that I didn't have persmissions to do the upgrade, so I contacted my global admin and now everything is ok. 

 

Thank you !

GilbertQ
Super User
Super User

Hi @Anonymous 

 

This is not a standard error that I have seen.

 

I would log a support ticket in Azure to get them to have a look for you as to why this is happening?





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