Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
3 years ago

Unable to update this data source's credentials. Invalid connection credentials

Unable to update this data source's credentials. Invalid connection credentials

Details: The credentials provided for the Web source are invalid. 
Please have this information handy if you choose to create a support ticket.
ActivityId: 50c77710-4259-489f-a95b-e9898896205f
RequestId: 24c6f4bc-e8cd-4ee3-8d5b-2cf8df4b1a32
Status code: 400
 
 
Even after entering valid credentials still its give me above error. Kindly help!
Need Help

2 Replies

  • GilbertQ's avatar
    GilbertQ
    Super User
    3 years ago

    Hi Anonymous 

     

    From the error of 400 it indicates that the credentials you were putting in is failing?

     

    I would use postman to test and make sure that you can successfully authenticate?

    • Anonymous's avatar
      Anonymous
      Not applicable
      3 years ago

      Hi GilbertQ 

       

      I am able to authenticate properly through postman.