Forum Discussion
Unable to update connection credentials. The on-premises data gateway's service account failed
Hi Team,
I have configured gayeway on the server and had a succesful connection with the reports. I am facing issue when trying to login gateway clusters with same user, recently my account password expired so i resetted the password. After password update I am facing the below issue.
Error:
Unable to update connection credentials. The on-premises data gateway's service account failed to impersonate the user
Details: IMSOnPrem: Received error payload from gateway service with ID 80743: Error logging on username '[email protected]'.. Gateway_Production: Received error payload from gateway service with ID 80746: Error logging on username '[email protected]'.. Please have this information handy if you choose to create a support ticket. ActivityId: d05f4ced-47cf-4080-b550-5e54255fda85 RequestId: 2cfc9115-9503-4e2a-a185-e32e24a373fc Cluster URI: https://api.powerbi.com Status code: 400 Time: Mon Jul 31 2023 12:25:19 GMT+0530 (India Standard Time)
Please help me ASAP. Thanks in advance.
1 Reply
Hi Team,
Any luck on this request ??
