Forum Discussion

shaashn's avatar
shaashn
Frequent Visitor
3 years ago
Solved

Unable to update app see error message

This is a corporate dashboard. Unable to update after ugrade to the new interface. Request urgent help.   Activity ID: f09ac959-06bc-49b5-a9dd-55cfaa399378 Request ID: df8f6fba-5186-070b-fc80-1d44...
Need Help
  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi shaashn ,

     

    We have reported your issue and have submitted to internal icm 330276222 , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.

     

    Best Regards,
    Community Support Team _ Caitlyn

Anonymous's avatar
Anonymous
Not applicable
3 years ago

Hi shaashn ,

 

We have reported your issue and have submitted to internal icm 330276222 , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.

 

Best Regards,
Community Support Team _ Caitlyn

shaashn's avatar
shaashn
Frequent Visitor
3 years ago

Dear team.. Its been more than a month now and the issue is still un resolved. This is a high level corporate dashboard for Genpact. Users are facing issues with the reports now as I am unable to update app since a long while now. Kindly share the escalation matrix.

 

I am reachable at +91-9810-393-350 (India time)

 

thanks