Forum Discussion
Unable to set enterprise gateway for data source after publishing
- 9 years ago
Hi kjohn10
That would often happen when one of the sources is not configured in the On-Premise Gateway.What I would suggest doing is to open your Power BI Desktop file and click on Data Source Settings. See how many data sources you have in there, and then see how many you have and how they are configured.
Then ensure that you have the identical setup in the Power BI On-Premise data sources in the service.
You may want to review the article for configuring the enterprise gateway. We ran into a similar issue with non-descript failures until we discovered we did not have the correct ports open for the enterprise gateway.
https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem/
Thanks for the tip, however we've had various other reports working fine with scheduled updates. I'm working on getting access to the server where the gateway is installed to enable detailed logging and see what gets captured.