Forum Discussion

chermus's avatar
chermus
Frequent Visitor
3 years ago
Solved

Unable to remove broken Dashboard tile

Hello Community,

 

I have a broken dashboard tile that I am unable to edit or remove.  Where the ellipses should be to access the menu on hover, there is nothing. I can only resize and/or move the tile.  I have re-pinned the report to the dashboard and the new tile is working as expected. Any ideas? Thank you!

 

 

Chelsea

Need Help
  • GilbertQ's avatar
    GilbertQ
    3 years ago

    That is really unusual I would say if you cannot get it resovled to then log a support ticket!

5 Replies

  • chermus's avatar
    chermus
    Frequent Visitor
    3 years ago

    Hi GilbertQ,

     

    Unfortunately logging out/in doesn't resolve the error. Nor does logging in through an Incognito window.

    This issue is present on two different dashboards (same report tile).

    • GilbertQ's avatar
      GilbertQ
      Icon for Super User rankSuper User
      3 years ago

      That is really unusual I would say if you cannot get it resovled to then log a support ticket!

      • chermus's avatar
        chermus
        Frequent Visitor
        3 years ago

        I logged a ticket as suggested. Then I checked the dashboard and the tile was gone. I'll take it 🙂

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    3 years ago

    Hi chermus 

     

    What happens if you log out and log back in and see if that resolves the error?

     

    Or if you try incognito window does that also help?