Forum Discussion
Unable to refresh semantic model in Power BI Service
Just to update on resolution.. after almost a month of working with MS Power BI support team
1. Whitelisting of *.powerbi.com urls - after group call, our system/network team proceeded with allow list - https://learn.microsoft.com/en-us/fabric/security/power-bi-allow-list-urls
2. Installing On-Prem Data Gateway - initially support tried to install on my computer but did not work due to permission / proxy setting / dns configuration. In the end, system team install it in 1 of our VM (used by DBA to run SSIS packages) - environment somewhat both have access to internet (public) and intranet (private) network.
3. Configuring FQDN DNS - our connection to Azure MI is using with "privatelink" private endpoint. MS Azure MI support recommended the DNS config and our system team enable the connection to Azure MI FQDN without privatelink for Power BI Service.
Hi Nnnn0015,
Thanks for reaching out to the Microsoft fabric community forum.
It looks like you are facing issue with refreshing your semantic model in PowerBi Service. As lbendlin already responded your query, please go through his response and check if it solves your issue.
Also if you are unable to solve the issue and wants to connect with Microsoft Support then you can reach out to Microsoft Support by raising a ticket with Microsoft Support.
Please refer below link on how to raise a contact support or support ticket.
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
I would also take a moment to thank lbendlin, for actively participating in the community forum and for the solutions you’ve been sharing in the community forum. Your contributions make a real difference.
If I misunderstand your needs or you still have problems on it, please feel free to let us know.
Best Regards,
Hammad.
Community Support Team
If this post helps then please mark it as a solution, so that other members find it more quickly.
Thank you.
Hi Nnnn0015,
As we haven’t heard back from you, so just following up to our previous message. I'd like to confirm if you've successfully resolved this issue or if you need further help.
If yes, you are welcome to share your workaround and mark it as a solution so that other users can benefit as well. If you find a reply particularly helpful to you, you can also mark it as a solution.
If you still have any questions or need more support, please feel free to let us know. We are more than happy to continue to help you.
Thank you for your patience and look forward to hearing from you.
Hi Anonymous ,
We have raised Microsoft support for this and still on progress from Network/Infra. The suggestion is to open firewall for *powerbi.com since both Power BI service and Azure MI are in cloud.
Will update this thread again when it is resolved. Thank you