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SanaAouam
Regular Visitor

Unable to refresh dataset

Hello,

I am getting an error when refreshing one of my datasets in Power BI even though I have downloaded the latest version of the onPrem data gateway and it is properly connected to it since the other datasets are refreshed normally.

Also, I notice that the time in the error message below is not the same as the server time.

 

Any help please. 

 

I'm getting this message error : 

 

Something went wrong
Unable to connect to the data source undefined.
Please try again later or contact support. If you contact support, please provide these details.

CLUSTER URI : WABI-SOUTH-AFRICA-NORTH-A-PRIMARY-redirect.analysis.windows.net
Activity ID : 1dda7bd2-20ca-4eec-bf57-b16cc71ec3d9
Request ID : 24366452-c75a-c797-229f-78e3874b9322
Time 2323-03-15 16:205Z

 

 
 

 

2 REPLIES 2
ibarrau
Super User
Super User

Hi, the error is saying there is an "undefined source". Please be sure to check if you have added all the sources correctly. You can read more about adding sources to gateway here: https://learn.microsoft.com/en-us/power-bi/connect-data/service-gateway-data-sources

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

Hello,

 

Thank you for the response, actually I had to re-add the source another time even though the previous one was correctly created. 

Problem is resolved. 

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