Forum Discussion

nirman's avatar
nirman
Icon for Advocate IV rankAdvocate IV
10 years ago
Solved

Unable to refresh data for reports based on on-premise database (Gateway not working)

Hi,   I have created some reports which are referencing to the on-premise SQL Server database via Power BI gateway. I have created a refresh schedule for all these reports.   The reports were ref...
  • kcantor's avatar
    kcantor
    10 years ago

    Uninstall and reinstall the gateway. I had to do this before. Be sure you remove it from the control panel completely before reinstallation.

nirman's avatar
nirman
Icon for Advocate IV rankAdvocate IV
10 years ago

Any idea or help on this issue? This issue makes the product of no use for us honestly. We are unable to refresh (manual as well as scheduled) any report at all.!!!

kcantor's avatar
kcantor
Icon for Community Champion rankCommunity Champion
10 years ago

Uninstall and reinstall the gateway. I had to do this before. Be sure you remove it from the control panel completely before reinstallation.

  • nirman's avatar
    nirman
    Icon for Advocate IV rankAdvocate IV
    10 years ago

    Strange! but this worked. Earlier, I upgraded the Power BI gateway which didn't work. Un-installing and re-installing did the trick. Thanks kcantor.