Forum Discussion

sahilhira162's avatar
sahilhira162
Helper I
9 years ago

Unable to refresh Data using Power BI Online,

Hi,

 

I have created a report which is intergated with Wrike and Excel, they extract data from Wrike and Excel. It works fine on Power BI desktop but when I try to refesh using Power BI Online it doesn't refresh any data. It doesn't throw any error for the same.
Kindly suggest what to do. Any help is appreciated.

Regards,
Sahil

Need Help

8 Replies

  • v-ljerr-msft's avatar
    v-ljerr-msft
    Microsoft Employee
    9 years ago

    Hi sahilhira162,

     

    Have you installed the Data Gateway in order to refresh your dataset on Power BI service?

     

    Could you follow this article to recheck the steps of installing and configuring a Personal Gateway to see if the refresh works in your scenario? :smileyhappy:

     

    Regards

    • sahilhira162's avatar
      sahilhira162
      Helper I
      9 years ago

      Hi v-ljerr-msft

      I am looking for information to install the data gateway now, but instead of personal gateway, I want to install an enterprise gateway. Is there any link or information regarding that.

      Thanks in advance.

      Regards,
      Sahil

      • sahilhira162's avatar
        sahilhira162
        Helper I
        9 years ago

        Also, I have created a personal gateway for power bi. It is giving error "Your data source can't be refreshed because the credentials are invalid". Data source credentials I am using are: -
        url - "wrike api path" 
        Authentication method - "Anonymous" (used basic login method as well, where I entered my office 365 userid password using which I login wrike)
        but that gave the same error.

        Regards,
        Sahil