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New Member

Unable to reconnect two data sources



I am getting this notice when I try to reconnect two opf my datasources. I have verified and rechecked all of my links, paths, and credititnals. I have also spent all day going through the forum to find the issue and have had no luck.

"Unable to create data source. Unable to connect to the data source.
Details: ProTrace : Could not find a part of the path 'c:\users\ssteele\miniat holdings llc\cg - cga team - production\trim line outputs\trim line daily-weekly output.xlsx'. Please have this information handy if you choose to create a support ticket. ActivityId: 61d8811e-551c-4ad2-9944-9a5af7034e14 RequestId: 4d39552e-359a-4f09-a116-783ae10653f4 Cluster URI: Status code: 400 Time: Thu Jun 02 2022 16:57:15 GMT-0400 (Eastern Daylight Time)"
New Member

These files are in teams. I have tried redirecting the source through Sharepoint or into a different folder. I am unsure how to get the path out of the user name. I have other sources that are in the same team just not that folder. Do I need to completely recreate these reports??

Super User
Super User

Hi @ssteele 


Can you make sure taht your gateway server can find the path to the file.

From the path above it looks like it is stored within a users profile, I would suggest putting this into a seperate folder outside of a users folder.

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