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dcpatel1
New Member

Unable to publish Scatter plot.

PBi Desktop: 2.123.684.0 64-bit (November 2023)
Service: Pro

--------------------------------------------------------
I have a scatter chart which was displaying perfectly on Power Bi Service. Yesterday evening I made minor changes on other visuals but on Stacked chart and re-publihsed it. Following is happening to a Scatter chart.
1. Header and titles are visiable but header includes includes up/down arrows of hieriachy as in matrix visual.
3. There are no hidden visuals as I checked the View>Selection.
4. I tried with  General > Properties > Advanced Options > Maintain layer order as 'on' and 'off'. Results are the same.
5. I replaced the Scatter plot with bar chart wihtout making any other changes and republihsed in Service. This time Stacked Bar charts do display correctly. 

-----------------------------------------------------------

Feedback Type:
Frown (Error)
Timestamp:
2023-11-28T14:35:16.9983480Z
Local Time:
2023-11-28T09:35:16.9983480-05:00
Session ID:
e98548f7-ecda-406f-b9d9-c1c1a19efd89
Release:
November 2023
Product Version:
2.123.684.0 (23.11) (x64)
OS Version:
Microsoft Windows NT 10.0.19045.0 (x64 en-US)
CLR Version:
4.8 or later [Release Number = 533325]
Peak Virtual Memory:
72.1 GB
Private Memory:
937 MB
Peak Working Set:
1.43 GB
IE Version:
11.3636.19041.0
User ID:
30081eff-e4f6-4a6c-950f-f65b19ff2ed6
Workbook Package Info:
1* - en-US, Query Groups: 1, fastCombine: Disabled, runBackgroundAnalysis: False.
Telemetry Enabled:
True
Snapshot Trace Logs:
C:\Users\dpatel\Microsoft\Power BI Desktop Store App\FrownSnapShote3c594c1-0583-4d27-891a-c023c1dcc08f.zip
Model Default Mode:
Import
Model Version:
PowerBI_V3
Performance Trace Logs:
C:\Users\dpatel\Microsoft\Power BI Desktop Store App\PerformanceTraces.zip
Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_enhancedTooltips
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_setLabelOnExportPdf
PBI_dynamicFormatString
PBI_oneDriveSave
PBI_oneDriveShare
PBI_gitIntegration
PBI_newCard
PBI_buttonSlicerAuthoring
 
Disabled Preview Features:
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_angularRls
PBI_onObject
PBI_backstageUI
PBI_modelExplorer
PBI_daxQueryView
PBI_aiNarrativesVisual
PBI_qnaImproveLsdlCopilot
 
Disabled DirectQuery Options:
TreatHanaAsRelationalSource
Cloud:
GlobalCloud
DPI Scale:
100%
Supported Services:
Power BI
 
2 REPLIES 2
dcpatel1
New Member

New Update on above issue:

Following is the message my manager end-up sending to our team.

""Team,

Since yesterday we have received several reports of Power BI service not working properly. In some instances browser remains blank after login. In other instances some visuals are not rendered properly reports.

This is happening intermittently and only to some users. We are working with Microsoft to find the root cause and fix it. One work around/solution to fix this issue is to clear browser cache. Please use following instructions to clear you browser cache if you are encountering any of the above mentioned issues with Power BI Service."
It did resolve the immediate issue. However, my Decomposition Tree' was was not displaying properly even after clearing up the cache. I recreated the visual and re-publish the report and that resolve the issue.

This issue does not seem to be related to a single PC.
I hope this helps to investigate further.

lbendlin
Super User
Super User

Looks like your PC ran out of memory.  Can you reproduce the issue after a PC restart?

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