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Cilicia's avatar
Cilicia
Regular Visitor
5 years ago

Unable to open exported PowerPoint

Hi there,   Could you kindly advise as to why I am unable to open my exported PowerPoint file when downloaded from Power BI Web. When opening the PowerPoint file the following pop up appears, "Micr...
Need Help
Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi,Cilicia 

According to your description, you can export pbix files to PowerPoint normally.

We recommend that you could troubleshoot the PowerPoint-related issues first.

Here is a link for how to deal with Microsoft Office Excel, Word, PowerPoint failed to open with message " is trying to recover your information".

https://www.youtube.com/watch?v=_9lAMbZLbmg 

 

If you figure this problem out , there is still something wrong with the PowerPoint files (Because some visual types are not supported, and will not be exported to PowerPoint.) ,you may check the following reasons:

 

Custom visuals that haven't been certified) aren't supported.

The ESRI ArcGIS visual is not supported

R and Python visuals are not supported.

Background images are cropped with the chart's bounding area. We recommend that you remove background images before you export to PowerPoint.

 

For more information ,you can refer to this :

https://docs.microsoft.com/en-us/power-bi/consumer/end-user-powerpoint

Hope it helps.

 

Best Regards,

Caitlyn Yan

 

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.