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UHS's avatar
UHS
Icon for Helper I rankHelper I
2 years ago

Unable to load model due to reaching capacity limits

Hi Team , We are unable to open any file from the pbi service workspace. 

Below is the error : Underlying Error: Capacity operation failed with error code CapacityLimitExceeded Activity ID: 463fa3a5-1e3f-43ca-b267-4f60dda72036 Correlation ID: 59790e19-5fa2-1538-58ae-f637fdc58da0 Request ID: d242d4a6-b317-d2b6-c945-64c4e3cd4ac7 Time: Wed Feb 14 2024 11:15:28 GMT-0500 (Eastern Standard Time) Service version: 13.0.22638.74 Client version: 2402.1.17926-train Cluster URI: https://wabi-canada-central-redirect.analysis.windows.net/

i am able to open the report that is in my personal workspace but not the ones that are shared with the team. Please need your help at the earliest.
Error snip for ref

 

 

 

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1 Reply

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    2 years ago

    Hi UHS 

     

    As the error message has indicated, you have exceeded your capacity. What this means is you have run out of memory and CPU. You can. do what is causing this by using the power of BI metrics app or to enable you to see what is consuming all your capacity.