Unable to launch PowerBI portal from Microsoft Edge

[ArunGupta]

I'm unable to launch app.powerbi.com from Microsoft Edge.
Over the same network connection, same laptop, I am able to launch app.powerbi.com from Mozilla Firefox.

The error message that I get from app.powerbi.com

Clearing browser cache and other stored data, and relaunching doesn't work. 

[GilbertQ]

Hi @ArunGupta 

Do you have the latest version installed?

And what happens if you try it in Incognito mode?

[ArunGupta]

OK, I found a cure.  For some reason, when I clear cache and cookies from Microsoft Edge --> Settings, some cookies are left behind.   

If I go to app.powerbi.com and click on the icon near the URL, I find a lot of cookies, and once I cleared the old ones, it started working (image below).Clearing cookies in Microsoft Edge