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Unable to launch PowerBI portal from Microsoft Edge

I'm unable to launch from Microsoft Edge.
Over the same network connection, same laptop, I am able to launch from Mozilla Firefox.


The error message that I get from



Clearing browser cache and other stored data, and relaunching doesn't work. 


Super User
Super User

Hi @ArunGupta 


Do you have the latest version installed?


And what happens if you try it in Incognito mode?



Did I answer your question? Mark my post as a solution!

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Power BI Blog

OK, I found a cure.  For some reason, when I clear cache and cookies from Microsoft Edge --> Settings, some cookies are left behind.   


If I go to and click on the icon near the URL, I find a lot of cookies, and once I cleared the old ones, it started working (image below).Clearing cookies in Microsoft EdgeClearing cookies in Microsoft Edge

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