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Alain_Huynh's avatar
Alain_Huynh
Regular Visitor
9 years ago
Solved

Unable to install On-premises data gateway

Installation fails when it tries to start the service PBIEgwService. I check local security policies, NT SERVICE\ALL SERVICES and NT SERVICE\PBIEgwService are allowed to Log on as a service. I do t...
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  • Alain_Huynh's avatar
    Alain_Huynh
    9 years ago

    Hi,

     

    I found a solution :

    When you install the gateway, the gateway create a directory (PBIEgwService) in C:\users. The installation have to be allowed to write in that directory. You have to check the authorizations of this directory.

    It works for me.

Alain_Huynh's avatar
Alain_Huynh
Regular Visitor
9 years ago

Hi,

 

I found a solution :

When you install the gateway, the gateway create a directory (PBIEgwService) in C:\users. The installation have to be allowed to write in that directory. You have to check the authorizations of this directory.

It works for me.

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Thanks a lot. I add this issue but more because D:\users\PBIEgwService already exists instead of right permission problem.

This directory was created by a previous install which failed and wasn't removed.

I've removed this directory and launch again the installation and everything was good.

Thanks again!