Forum Discussion
Unable to install On-premises data gateway
Hi,
I found a solution :
When you install the gateway, the gateway create a directory (PBIEgwService) in C:\users. The installation have to be allowed to write in that directory. You have to check the authorizations of this directory.
It works for me.
HI Alain_Huynh,
Since I can't reproduce the issue, can you share some detail content?
1. Detail information of gateway: version, language, detail install steps...
2. System version.(I test with win10[64-bit English] not faced the issue)
3. Network related information: please check the network setting to ensure if the issue is related to it.
Regards,
Xiaoxin Sheng
Hello,
Framework .NET 4.5 has been installed.
It's the latest version of PowerBI Gateway.
I'm on Windows Server 2012 R2 Datacenter, English version, 64 bits 7 GB RAM. It's a virtual machine on the azure cloud.
There are no configured proxy.
Network on DHCP, automatic DNS.
I tried to install on my local machine (Windows 7) and it works.
How to check if it's a network problem ?
Thanks.
Hi,
I found a solution :
When you install the gateway, the gateway create a directory (PBIEgwService) in C:\users. The installation have to be allowed to write in that directory. You have to check the authorizations of this directory.
It works for me.
Hi,
Alain_Huynh could you be more specific.I get errro when installing, but i dont see any folder under C:\user