Forum Discussion
Unable to find the WebView2 runtime when refreshing a dataset - Service Only
Recently I have been getting an error for one of my reports datasets that extracts Web.BrowserContents from an online table. This previously was working fine for the last 2 or 3 months. Refreshing from Power BI Desktop is fine and this only errors out when refreshing from Service.
This is my source:
= Web.BrowserContents("https://www.xe.com/currencytables/?from=USD")
This is the full error:
Data source error: {"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"We were unable to find the WebView2 runtime. You can manually download the runtime installer here: https://go.microsoft.com/fwlink/p/?LinkId=2124703"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: EuroConversion.
Cluster URI: WABI-US-NORTH-CENTRAL-B-redirect.analysis.windows.net
Activity ID: 29cacc5e-4b04-484b-b728-2b49ca5c88f2
Request ID: 32b4aca3-0c60-40ce-c87b-21ac0ec836f4
Time: 2023-06-01 14:49:24Z
Any advice is greatly appreciated.
Thank you.
12 Replies
I get the same error message here, did this solve? Thank you!
Hello,
I am having this issue as well.
I am connecting to th ewebsite Lithium Price Today | Lithium Spot Price Chart | Historical Price of Lithium - Shanghai Metal Market
I am able to refresh it on desktop however I am unable to refresh it on the PBI Service.
error:
We were unable to find the WebView2 runtime.
I have re-installed it in my drive.
I have also tried to refresh it in Edge also Chrome. Same error.
Could someone assit please?
