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MP-iCONN's avatar
MP-iCONN
Resolver I
3 years ago

Unable to find the WebView2 runtime when refreshing a dataset - Service Only

Recently I have been getting an error for one of my reports datasets that extracts Web.BrowserContents from an online table.  This previously was working fine for the last 2 or 3 months.  Refreshing ...
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GilbertQ's avatar
GilbertQ
Super User
3 years ago

Hi MP-iCONN 

 

It looks like you need to download and install the WebView 2 on your Power BI gateway server.

  • MP-iCONN's avatar
    MP-iCONN
    Resolver I
    3 years ago

    GilbertQthank you for the advice.  I did try that just now but still get the same error. 

    • GilbertQ's avatar
      GilbertQ
      Super User
      3 years ago

      Hi MP-iCONN 

       

      That is rather unusual, could you see if the Power BI Gateway Service is running under the local system account?

      • sgh-leutenmayr's avatar
        sgh-leutenmayr
        New Member
        3 years ago

        Hi,

         

        we had the same issue.

         

        We installed the Webview2 runtime after the last gateway update (may 2023) from this link: WebView2 - Microsoft Edge Developer

         

        The runtime was installed into the appdata folder of the user and was not available for all users of the server or for the gateway service user.

         

        We had to run the installation "as administrator" - then it was not installed into the appdata folder. Now it works.