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blm001's avatar
blm001
Advocate I
8 years ago
Solved

Unable to export to PowerPoint

 

Unable to export to PowerPoint
 
I get the follwoing error, since this morning, when trying to publish a particular report form the Power Bi Online Service.
I have waited 30 minutes and rebooted, as mentioned in a similar post, but issue persists.
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.
Activity ID2a6ac22c-7183-4b65-8cd4-c5f77ccf536a
Request ID53167086-c88b-29cb-0cbd-460be02efd09
Correlation ID4be1ac5b-2c5c-d633-a04d-6619484f5293
Status code500
TimeWed May 16 2018 09:33:53 GMT+0200 (W. Europe Daylight Time)
Version13.0.5314.162
  • And now it seems to work.  No reboot or changes on my side, just tried it again.

2 Replies

  • And now it seems to work.  No reboot or changes on my side, just tried it again.

  • I have the same problem. I did export yesterday, and today it fails. Does appear the following message:

    Identificador de actividad0817f1c1-c6af-4bfb-8c4d-8856caa0aac6
    Identificador de la solicitudda1ba647-0903-d1a4-21f1-5816a89ba8e2
    Id. de correlaciónc5acfc46-454f-3f07-2588-bae018395189
    Código de estado500
    HoraTue Dec 04 2018 18:48:09 GMT+0100 (hora estándar de Europa central)
    Versión13.0.7382.168
     
    any idea? Thanks for your help.
     
    Best regards