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awhitford's avatar
awhitford
Regular Visitor
9 years ago
Solved

Unable to export to PowerPoint

Hi I am recieving the following error when I try to export to powerpoint. How do i resolve the issue?
 
Activity IDf8e48e4a-60e6-4aff-9afa-e65aba077aca
Request ID21f84f32-97e6-9d3f-7886-19b516cdc190
Correlation ID40ed3a1b-6f79-5555-4a8a-4bc6463a09f0
Status code500
TimeThu Feb 09 2017 14:19:24 GMT-0500 (Eastern Standard Time)
Version13.0.1700.1165
Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net
Need Help
  • awhitford's avatar
    awhitford
    9 years ago

    When I tried to export the report from the online version to powerpoint, I recieved the above message, although I had exported the day before. However, I waited about 30 minutes, then restarted my computer twice and it was able to export properly. 

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi awhitford,

     

    If you can please share some detailed information about your issue. It is hard to reproduce your issue from your description.

     

    Regards,

    Xiaoxin Sheng

    • awhitford's avatar
      awhitford
      Regular Visitor
      9 years ago

      When I tried to export the report from the online version to powerpoint, I recieved the above message, although I had exported the day before. However, I waited about 30 minutes, then restarted my computer twice and it was able to export properly.