Unable to download pbix

[Anonymous]

I am unable to download a pbix file version of a report I have saved in my Power BI Service workspace.  I am able to click on 'Download report' but I get the error message below:

[Salonic]

Hello,

Did you find a solution for this problem ?

We are facing exactly the same issue on all our pbix reports on the service 

[Anonymous]

Hello @Salonic  yes exactly we are unable to download any .pbix files from Service. Please if anyone have any clue please help us out.

Thanks,

Mohit Manwani

[Anonymous]

Hello,

I have created the report in Power Bi Desktop and have already published to Service but now I am unable to download .pbix file from Service. Please help me out.

I am getting the following error:

Activity ID: 0bdda9bc-75b4-4ab4-b086-791ec2e9f494
Request ID: 702a10d8-7ffb-05eb-25ea-af24766c6a37
Correlation ID: 95c5eea1-2210-1061-ab92-002a4fc1540f
Status code: 500
Time: Wed Jan 13 2021 11:17:41 GMT+0200 (South Africa Standard Time)
Service version: 13.0.15022.68
Client version: 2012.2.04142-train
Cluster URI: https://wabi-north-europe-e-primary-redirect.analysis.windows.net/

[Anonymous]

To download the file, you must have edit access to the report

• The report must have been created using Power BI Desktop and been published to the Power BI service, or the .pbix must have been uploaded to the service.
• Reports must be published or updated after November 23, 2016. Reports published prior to then are not downloadable.
• This feature will not work with reports originally created in the Power BI service, including content packs.
• You should always be using the latest version of Power BI Desktop when opening downloaded files. Downloaded .pbix files may not open in non-current versions of Power BI Desktop.
• If your administrator has turned off the ability to export data, this feature will not be visible in the Power BI service.
• Dataset with incremental refresh can't be downloaded to a .pbix file.

[Anonymous]

Hi @Anonymous ,

I have met all of the criteria listed so I am not sure why it is still not working.