Unable to create connection to data source. Virtual Network Gateway.

[locodocco]

Hi all,

I am facing issues connecting my SQL server data source to Power BI service. The error issue I face is shown below:

I am connecting this through a virtual network gateway. I am not sure why it is not connecting because when I try to access the DB through SSMS, the login credentials are correct and it works. 

Would appreciate any help I can get at this point

[andrewsommer]

Everytime I have seen this the issue has been a firewall issue between the db and the Power BI Gateway.