Unable to create a workspace

[Flo1]

Hi,

I try to create a new workspace in Power BI Service and get this error message:

Couldn't create the app workspace.

Please try again later or contact support. If you contact support, please provide these details.

Activity ID d84bdb7f-d9d5-41b3-9775-4df083735b80

Request ID 46493b3c-fe88-8315-e702-999185ed4b05

Correlation ID 6fbfd15c-dc6a-55e7-c386-fc9207d191aa

Status Code 400

Time Thu Jun 30 2022 14:51:27 GMT+0200 (Central European Summer Time) Service

Version 13.0.18489.36 client version 2206.2.11758-train

Cluster URI https://wabi-west-europe-b-primary-redirect.analysis.windows.net/

I use a Pro License.

I have read the reason could be a wrong configuration in MS 365 Admin center but I can't find the right place where this configuration is.

Could you tell me, whats wrong here and how to solve this problem?

Regards, Flo1

[Anonymous]

Hi  @Flo1 ,

Sorry, we found this error from an internal search based on your details:

External security challenge not satisfied. User will be redirected to another page or authentication provider to satisfy additional authentication challenges.

It seems that the permissions in AAD have not been configured successfully, causing your identity information to jump. You can contact the AAD administrator and provide this error message to him

Here is the relevant documentation for the error, hope it helps you:

AADSTS50158: External security challenge not satisfied. User will be redirected to another page or a...

AADSTS50158: External security challenge not satisfied. | WordPress.org

AADSTS50158: External security challenge not satisfied · Issue #111 · hkamel/sonar-auth-aad · GitHub

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi  @Flo1 ,

The app workspace is actually group, and the Power BI group is actually O365 group. The group creation in Power BI is now controlled by the group creation in Exchange Online. Generally, this error will occur when the Exchange admin have disabled it.

Refer to:

Solved: Can't create app workspace - Microsoft Power BI Community

Can't create new app workspaces - Microsoft Power BI Community

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Flo1]

Hi @Anonymous,

could you provide me a screenshot where I can find this Group Creation option in Excahge Online? We cannot find it anywhere.

Thanks a lot!

Regards, Flo1

[m-colbert]

Creating workspaces can to be limited in the Power BI tenant settings to selected individual/user groups. Have your Power BI admin check the Workspace settings.

[Flo1]

Hi @m-colbert,

yes, we have checked that. In my Power BI admin center I enabled the option to create workspaces in the tenant settings. If we disable this option, we receive a (other) message, that "Creating Workspaces is disabled in the tenant settings". The issue must lie elsewhere.