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Anonymous's avatar
Anonymous
Not applicable
4 years ago

Unable to create Excel workbook dataflow - Unexpected error

I am currently trying to set up a number of dataflows to Excel workbooks stored on a Sharepoint site (or OneDrive). I have set up a brand new PPU workspace (and have also tried a standard Pro workspace) to store the dataflows in.

 

On clicking to add the new dataflow and selecting 'Excel workbook' as the option, if I click either the 'Browse OneDrive' or 'Sign In' buttons (to authenticate using my organisational account), the process hangs and after a couple minutes, I receive the following error:

 

"We encountered an unexpected error.

Session ID: 7fff303a-8cbc-4b9c-90b9-8a8a631cf720
Request ID: 5587c5a6-67df-40da-a3d4-f4979d56c611
 
Mashup text
section Section1;"
 
I have tried deleting the workspace and trying again with no luck. I have tried clearing my browser cache with no luck. I did at one point manage to get one of the dataflows set up, but then it was back to the above error on the next one I tried to set up.
 
I am an admin in the tenant, so that is not the issue.
 
How can I find out what the issue is?
 
Dataflow

1 Reply

  • v-angzheng-msft's avatar
    v-angzheng-msft
    Community Support
    4 years ago

    Hi, Anonymous 

     

    Unable to reproduce your error, i would receommend to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

     

    Best Regards,
    Community Support Team _ Zeon Zheng
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.