Forum Discussion
Anonymous
3 years agoNot applicable
Unable to connect to the data source undefined
Hello, I noticed an unexpected error as below. Some dashboards are able to refresh while the others are retunring the error as below. May I request for your kind support on this. Please check the im...
chrisghughes
3 years agoFrequent Visitor
I was able to resolve this after looking at the gateway logs.
It looks like our DBA updated the certificate on the SQL server but did not update the default certificate for the SQL server. And by default it was grabbing the expired one.
Updating the certificate in SQL Server Network configuration and restarting the services resolved the issue.
The gateway logs showed the following error:
(provider: SSL Provider, error: 0 - The received certificate has expired.)
It would be nice if the error from the gateway in the service was a little more helpful