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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Unable to change gateway for dataset

Hello,   I'm having trouble selecting a gateway connection for one of my reports. I'm not sure why, as this report uses the same datasource as some other reports which refresh just fine.   I have...
Need Help
  • v-lid-msft's avatar
    v-lid-msft
    6 years ago

    Hi Anonymous ,

     

    We noticed that your gateway cluster has a warning icon and seems it is offline, could you please try to verify the status of your gateway cluster in "Services" - "On-Premises data gateway", or open the gateway application?

     

     

    If you cannot select Personal Gateway to use in PowerBI Service, we think maybe you are using Direct Query to connect your data source?Please also refer to this document about difference between two modes of gateway: https://docs.microsoft.com/en-us/power-bi/service-gateway-personal-mode


    Best regards,

     

NickSter's avatar
NickSter
Icon for Advocate I rankAdvocate I
6 years ago

I have to be honest, i am not sure what is causing this error. You could try to update our gateway (https://powerbi.microsoft.com/en-us/gateway/)

thats somethin i did recently when i had some errors. But i am not sure if this wel resolve your problem. And it could take some fiddeling after upgrading when different datasets are also using this gateway.

 

 

Anonymous's avatar
Anonymous
Not applicable
6 years ago

I appreciate you taking the time to look at it anyways. Have a good one