Forum Discussion
JAJV93
6 years agoRegular Visitor
Unable to authenticate Mysql credentials
Hello, i'm having troubles updating my report that already works, in desktop, services and automatic updates using on premises data gateway personal mode The last automatic update was to...
JAJV93
6 years agoRegular Visitor
Hello venal , thanks for the reply, but it's not the case, I've checked the credentials like a thousand times and is not the problem.
Any other ideas?
Thanks
venal
6 years agoMemorable Member
Thank you for the response.
Please raise a support ticket to investigate the issue.
Please share the above error details in the support ticket to investigate.
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BR
venal.